We run a web application firewall (included free on ALL packages) that looks for and prevents malformed requests being made to your main website, helping prevent many common exploits and hacking attempts. Modsec2 secured shared hosting is pretty rare - and we are pleased to offer this to all of our customers.
We are also please to be able to offer sitesecuritymonitor scanning services to further check your site on a regular basis for security breeches.
Ziphost are committed to keeping our customers' websites up and running, and free from malware. Malware infections are incredibly damaging to any online business, and can get your website banned from Google with disastrous results.
We deal with all kinds of clients, from complete beginners to experienced web developers. We understand the varying requirements, and provide support accordingly, by email and phone - we don't hide away behind ticket systems.
If you are a developer, and you need help with custom PHP configurations, or you have special requirements for mail routing, or other DNS issues, then we will take the time to help you get things right, and get your business (or your customer's business) up and running with the minimum of fuss.
With 16Gb RAM, Dual Quad Core processors (8 processors total), and onboard Raid 1 storage and Raid 5 elsewhere, our servers have the power to drive any website along quickly. Ziphost's servers can handle demand surges, and disk failures are not an issue for our redundant storage system.
Again, many hosts cram as many accounts onto a small machine as they can - leading to degraded performance, and at peak times, you will find your website can come to a standstill. We monitor our servers throughout the day, and when a server begins to peak at over 75% load on a regular basis (Our newest server is current showing a load factor of 0.02. This is real!), we introduce a new server for new accounts - consolidating our committment to our existing customers. It means we won't be as profitable as some of the big boys, but this is our ethos.